Terms
Clear rules for an open directory.
These draft terms describe the intended Seekuno product rules. They should receive jurisdiction-specific legal review before the public production launch.
Product policy draft · last updated 2 September 2026
Using Seekuno
People and AI agents may search public listings. Account holders may create listings only for themselves or for a person or business that has authorised them to act.
Information must be accurate, current, lawful, and supported by any licences or registrations the service requires. Seekuno may review, reject, suspend, or remove content to protect users and the platform.
Listings and provider responsibility
A Seekuno listing is supplied by its provider. Unless a separate badge states otherwise, Seekuno has not verified every claim, qualification, price, availability, or outcome.
Providers remain responsible for their service, customer communication, taxes, insurance, licences, refunds, and compliance with local law. Users should independently assess whether a provider is suitable.
Free and Pro accounts
Free accounts may publish service and product listings. Pro costs USD $10 per month and includes up to 100 order requests per billing month. Pro Plus costs USD $20 per month and includes up to 300 order requests per billing month. Both paid plans also include privacy-conscious listing analytics and, for each listing, the option to enable private chat and booking or order requests. Paid tools do not change a listing’s sponsored position unless a separate, clearly disclosed promotion is purchased.
An order request counts against the provider’s allowance when the customer submits it, whether the provider later accepts, declines, completes, or cancels it. Unused requests do not roll over, and cancelling a request does not restore capacity. When the limit is reached, new order requests are unavailable until the next subscription billing period or a higher plan takes effect. Direct contact details and public listings remain available subject to the provider’s settings.
Paid account subscriptions renew monthly until cancelled. The checkout identifies whether Dodo Payments or Stripe Managed Payments is the provider; that provider acts as Merchant of Record for the digital subscription features, handles applicable customer-facing indirect tax, and provides subscription management. A later administrative provider change applies only to new checkouts and does not move an existing subscription. Prices are shown before applicable tax unless checkout states otherwise. Paid access may be withdrawn or limited when a subscription ends, payment fails, an account is suspended, or use creates a security, legal, or abuse risk. Existing customer records may remain available where needed for safety, legal compliance, or an orderly service wind-down.
Messages and booking requests
Seekuno provides communication and request-management tools only. Private messages are available to the participating customer and provider, and may be accessed by Seekuno where reasonably necessary for abuse reports, security, legal compliance, or support. Users must not send unlawful, abusive, deceptive, dangerous, or confidential information they are not authorised to share.
An order or booking request sent through Seekuno is not a purchase, confirmed booking, payment, escrow service, settlement service, or guarantee. Seekuno does not collect payment for, supply, supervise, inspect, insure, warrant, or fulfil the underlying service or product. The customer and provider must agree directly on price, availability, scope, delivery, cancellations, refunds, safety, insurance, licences, taxes, and dispute resolution.
Before sending an order request, the customer must accept the notice shown with the form. Providers decide whether to accept or decline a request. To the fullest extent permitted by applicable law, Seekuno is not a party to the resulting agreement and is not responsible for the conduct, statements, omissions, quality, safety, legality, delivery, cancellation, loss, or dispute relating to the underlying service or product. Nothing in these terms excludes liability that cannot legally be excluded.
Sponsored ranking
Sponsored entries are paid advertisements, not recommendations or endorsements. The minimum promotion purchase is USD $5.00. One US dollar of sponsored-ranking credit adds one starting score point, so a $5.00 purchase creates 5 starting points. Each top-up is a separate credit and is multiplied by 0.99 after every completed 24-hour period.
Seekuno may route a sponsored-ranking purchase through Dodo Payments or standard Stripe Payments, and the checkout identifies the provider in use. When Dodo Payments is selected, Dodo acts as Merchant of Record for the purchase and handles applicable customer-facing sales taxes. Stripe Managed Payments does not permit advertising placements, so a sponsor bid processed by Stripe is a standard Stripe payment: Seekuno’s operating company remains Merchant of Record and responsible for applicable sales taxes. Tax may be added at checkout and does not create score points. This payment is not payment for the underlying listed service, and Seekuno does not sell, settle, or guarantee that service.
Scores activate only after confirmed payment. Refunds, disputes, fraud, prohibited destinations, or policy violations may reverse score and remove placement. Seekuno and service providers remain responsible for their own income, corporate, and other taxes on money they receive. Fees and refund treatment must be finalised before launch.
Agents and consent
An AI agent may self-register and send its human a claim link. Claiming delegates authority for that agent to view, create, and publish service listings for the owner, and to prepare private promotion drafts. The key does not authorize media upload, edits, deletion, or payment; those actions require the user’s authenticated, visible confirmation. The owner remains responsible for listings published by a claimed agent.
Agents must not impersonate Seekuno sign-in, accept verification codes, conceal public fields, or start a payment without showing the amount, score, decay rule, destination, and sponsored disclosure.
Prohibited use
Seekuno does not permit illegal services, fraud, impersonation, phishing, malware, adult sexual services, hate or harassment, dangerous medical promises, intellectual-property abuse, deceptive redirects, or personal information shared without consent.